Beyond esports tournaments, include a broader calendar of gaming events, conferences, and conventions.
Follow With Us:
Beyond esports tournaments, include a broader calendar of gaming events, conferences, and conventions.
Effective Date: August 01, 2025
These Terms and Conditions (“Terms”) govern your use of the services provided by Trovexa LLC, a service provider offering account handling, payment forwarding, technical support, and customer service on behalf of third-party platforms (“Mivik Solutions LLP”).
By accessing or interacting with our services, you agree to these Terms, which are intended to clarify roles, responsibilities, and limitations of liability.
Trovexa LLC serves as an independent service provider, offering administrative and operational support including account setup, customer service, user technical support, user identity verification, payment forwarding, and redemption assistance. All services are executed in accordance with Client Platform instructions. We do not operate, manage, or participate in the content, legality, or financial structure of the Client Platform. Our role is strictly limited to facilitating authorized backend and customer support tasks.
The Client Platform is solely responsible for ensuring legal compliance with federal, state, and international laws, including but not limited to gambling laws, sweepstakes regulations, tax reporting (e.g., IRS Form 1099), AML/KYC obligations, and consumer protection statutes.
Trovexa LLC makes no warranties and accepts no legal responsibility for the operation, legality, or tax status of the Client Platform. Any liabilities arising from platform operations rest solely with the Client Platform, and the Service Provider is indemnified against all such claims.
Trovexa LLC may collect payments from users on behalf of the Client Platform using temporarily approved methods such as Zelle, PayPal, ACH, or other digital services. All funds collected are held in a segregated account for the sole purpose of forwarding to the Client. These funds are never pooled, invested, retained, or treated as company income. Payment forwarding will occur on a bi-weekly or monthly basis, as determined in the Client Service Agreement. Any service fees charged are separate from user funds and invoiced directly to the Client Platform.
Redemptions and disbursement of user winnings are executed only upon explicit, written approval from the Client Platform. Trovexa LLC does not determine the validity, eligibility, or amount of winnings. All user verification, fraud checks, and payout authorizations must be completed by the Client. We act solely as a distribution channel. Users will not hold us liable for delays or disputes related to payouts, eligibility, or redemptions.
Trovexa LLCis in the process of establishing a merchant processing account to streamline transactions. During this transition period (typically 3–4 months), temporary payment methods may be utilized with clear user disclosures. These temporary methods are fully documented, and user transactions are logged for transparency. The company commits to transitioning all operations to approved merchant processors upon activation.
User accounts are created, verified, or deactivated only upon instruction from the Client Platform. Trovexa LLC has no authority to permanently ban, suspend, or grant access to users without prior approval from the Client. We act as a support agent and execute requests within the operational framework defined by the Client. We do not collect or modify sensitive data unless directed to do so in writing.
All platform-related disputes (e.g., refunds, user account bans, gameplay issues, redemption disputes) must be resolved through the Client Platform’s designated support system.Trovexa LLC may provide courtesy support or act as an escalation path but is not responsible for issuing refunds, resolving account restrictions, or processing complaints without Client authorization.
Users are required to first contact the Client Platform regarding all disputes.
Under no circumstances shall Trovexa LLC, its employees, contractors, or affiliates be liable for any indirect, incidental, special, or consequential damages arising from use of the Client Platform. We are not responsible for the accuracy of client decisions, errors in user verifications performed by the Client, or technical malfunctions. Client Platform shall indemnify and hold harmless Trovexa LLC from any third-party claims, legal actions, or government inquiries related to platform operations.
We collect only necessary user data for KYC compliance and customer support purposes, such as name, contact details, and government-issued ID images. All data is encrypted and stored securely and is shared only with the Client Platform for operational use.Trovexa LLC adheres to strict data privacy practices and is not responsible for data breaches or misuse by the Client.
These Terms shall be governed by and interpreted in accordance with the laws of the State of Texas. All disputes arising under or related to these Terms shall be adjudicated in courts located in that jurisdiction, and both parties consent to exclusive jurisdiction and venue there.
Company Name: Trovexa LLC
📧 Email: info.trovexa@gmail.com
📞 Phone: +1-469-409-9729
🕒 Hours: Monday to Friday, 9:00 AM – 6:00 PM EST
By interacting with our services, users and Client Platforms acknowledge and agree that: